Robust nubuck closed toe sandal with smooth and stretchy padded noprene lining and lace toggle for quick and easy adjustability. Extremely comfortable and totally breathable, thanks to the open vents on the upper. Implemented with the Joya Active sole technology that guarantees an ideal combination of cushioning, rebound and stability. For dynamic people always on the move, who need comfort in action and performance on every surface.
RETURNS & EXCHANGES
Joyashoessale will gladly accept returns of most unworn, undamaged or defective merchandise for a refund or exchange.
MAIL-IN RETURNS & EXCHANGES
Print a label to ship your items back to us and allow up to 7-10 business days to process the refund.
PAPERLESS/ONLINE RETURN & EXCHANGES
No printer? No problem, Paperless returns available at Fedex locations.
EXCHANGES
Need a different size or color? We offer free exchanges through mail.
WHAT IS YOUR RETURN POLICY?
Other than merchandise marked as FINAL SALE, you may not return merchandise for any reason. Returns must be unworn and undamaged with the original receipt or packing slip to receive a full refund via your original form of payment (including PayPal).
Returns made without the original sales receipt or pack slip must be returned using a valid ID and will receive a merchandise credit that is equal to the current selling price. Joyashoessale may limit the number of returns permitted without an original sales receipt or shipping invoice.
Returns with a gift receipt will be issued as a merchandise credit or even exchange. If returned or exchanged at Joyashoessale.com, any funds credited will be automatically issued on the original form of payment.
Returns purchased with any Joyashoessale Rewards or offers will be refunded only the final purchase price. Rewards and offers will not be reissued or recredited, except for exchanges made on the same day of purchase.
Please allow 7-10 business days once we receive the product to process your return and credit any funds on your original form of payment.
Joyashoessale Reserves the right to limit returns or exchanges regardless of the receipt.
IS THERE A RETURN FEE?
For Joyashoessale Gold or Elite members, return shipping is free. For all other customers, if you use our pre-paid return label, the costs of return shipping is $8.50 for any number of items and will be deducted from your refund.
CAN I EXCHANGE AN ITEM?
Exchanges can only be processed if you wish to purchase the same item in a different size or color. If you would like to exchange for a different item, please follow the returns process and place a new order.
If you choose to exchange your item in the online portal, your exchanged item will be shipped to you once Joyashoessale has confirmation that your exchange has been dropped off at FedEx. You won’t be charged shipping and you will receive confirmation with tracking information when your new item is shipped out. Our prepaid label accepted in most areas (International and Puerto Rico orders are excluded).
If the exchanged merchandise is not returned unworn, in the original packaging, and together with the original sales receipt or shipping invoice, then you will be charged for both the original purchase and the exchange.
DON’T HAVE A RECEIPT?
Returns made without the original sales receipt or pack slip must be returned using a valid ID and will receive a merchandise credit that is equal to the current selling price. Joyashoessale may limit the number of returns permitted without an original sales receipt or shipping invoice.
MISSED RETURN OR EXCHANGE WINDOW?
Returns made after 15 days with an original sales receipt or shipping invoice will be issued as a merchandise credit regardless of original form of payment.
Exchanges made after 30 days will be issued on a merchandise credit for any difference owed.
HOW TO PROCESS MY RETURN IF I PAID WITH PAYPAL, VENMO, AFTERPAY etc.?
If the full amount of your purchase was made with PayPal, your refund will be credited to the form of payment made by PayPal
If a combination of PayPal and gift card were used to make a purchase, the entire refund will be issued on a gift card.
FOR MORE INFORMATION ON RETURNS AND EXCHANGES
Please review our Customer Service page for more information on Returns and Exchanges.
Joya Santiago STX Black/Grey
$259.95
RETURNS & EXCHANGES
Joyashoessale will gladly accept returns of most unworn, undamaged or defective merchandise for a refund or exchange.
MAIL-IN RETURNS & EXCHANGES
Print a label to ship your items back to us and allow up to 7-10 business days to process the refund.
PAPERLESS/ONLINE RETURN & EXCHANGES
No printer? No problem, Paperless returns available at Fedex locations.
EXCHANGES
Need a different size or color? We offer free exchanges through mail.
WHAT IS YOUR RETURN POLICY?
Other than merchandise marked as FINAL SALE, you may not return merchandise for any reason. Returns must be unworn and undamaged with the original receipt or packing slip to receive a full refund via your original form of payment (including PayPal).
Returns made without the original sales receipt or pack slip must be returned using a valid ID and will receive a merchandise credit that is equal to the current selling price. Joyashoessale may limit the number of returns permitted without an original sales receipt or shipping invoice.
Returns with a gift receipt will be issued as a merchandise credit or even exchange. If returned or exchanged at Joyashoessale.com, any funds credited will be automatically issued on the original form of payment.
Returns purchased with any Joyashoessale Rewards or offers will be refunded only the final purchase price. Rewards and offers will not be reissued or recredited, except for exchanges made on the same day of purchase.
Please allow 7-10 business days once we receive the product to process your return and credit any funds on your original form of payment.
Joyashoessale Reserves the right to limit returns or exchanges regardless of the receipt.
IS THERE A RETURN FEE?
For Joyashoessale Gold or Elite members, return shipping is free. For all other customers, if you use our pre-paid return label, the costs of return shipping is $8.50 for any number of items and will be deducted from your refund.
CAN I EXCHANGE AN ITEM?
Exchanges can only be processed if you wish to purchase the same item in a different size or color. If you would like to exchange for a different item, please follow the returns process and place a new order.
If you choose to exchange your item in the online portal, your exchanged item will be shipped to you once Joyashoessale has confirmation that your exchange has been dropped off at FedEx. You won’t be charged shipping and you will receive confirmation with tracking information when your new item is shipped out. Our prepaid label accepted in most areas (International and Puerto Rico orders are excluded).
If the exchanged merchandise is not returned unworn, in the original packaging, and together with the original sales receipt or shipping invoice, then you will be charged for both the original purchase and the exchange.
DON’T HAVE A RECEIPT?
Returns made without the original sales receipt or pack slip must be returned using a valid ID and will receive a merchandise credit that is equal to the current selling price. Joyashoessale may limit the number of returns permitted without an original sales receipt or shipping invoice.
MISSED RETURN OR EXCHANGE WINDOW?
Returns made after 15 days with an original sales receipt or shipping invoice will be issued as a merchandise credit regardless of original form of payment.
Exchanges made after 30 days will be issued on a merchandise credit for any difference owed.
HOW TO PROCESS MY RETURN IF I PAID WITH PAYPAL, VENMO, AFTERPAY etc.?
If the full amount of your purchase was made with PayPal, your refund will be credited to the form of payment made by PayPal
If a combination of PayPal and gift card were used to make a purchase, the entire refund will be issued on a gift card.
FOR MORE INFORMATION ON RETURNS AND EXCHANGES
Please review our Customer Service page for more information on Returns and Exchanges.
| US | UK | EU |
|---|---|---|
| 4.5 | 2 | 34 1/3 |
| 5 | 2.5 | 35 |
| 5.5 | 3 | 35 2/3 |
| 6 | 3.5 | 36 1/3 |
| 6.5 | 4 | 37 |
| 7 | 4.5 | 37 2/3 |
| 7.5 | 5 | 38 1/3 |
| 8 | 5.5 | 39 |
| 8.5 | 6 | 39 2/3 |
| 9 | 6.5 | 40 1/3 |
| 9.5 | 7 | 41 |
| 10 | 7.5 | 41 2/3 |
| 10.5 | 8 | 42 1/3 |
| 11 | 8.5 | 43 |
